Personalized Customer Service

Available. Responsive. Passionate.

At Green & White Plants, each client benefits from tailor-made support from our two experts: Thibault and Alexandre .

Why this service?

Because you're not just ordering a plant, but an exceptional piece.

We are available before, during and after the purchase to answer all your questions: growing advice, selection, delivery, follow-up, etc.

Your dedicated contacts

  • Alexandre Trovato

    Co-founder / Co-CEO

    Personalized and responsive monitoring

    Alexandre is your go-to person for any questions you may have about our plants, both before and after your order. A keen connoisseur of the plant world, he ensures that each customer receives personalized support, with clear, timely answers tailored to each situation.
    In constant contact with Thibault, Valentin and our entire network in Thailand, he guarantees a smooth, human and reassuring experience , from the selection of your plant to its installation at your home.
    “I am here to guide you in your choices, give you best practices, and ensure that each plant arrives in optimal conditions, ready to flourish.”

  • Thibault Robyn

    Co-founder / Co-CEO

    Specialist in rare tropical plants

    Passionate for nearly 15 years, Thibault personally selects each plant offered in our store. He works in direct contact with Valentin , who manages our nursery and all the logistics on site in Thailand, in order to guarantee impeccable traceability and quality.
    His goal: to share his passion for demanding tropical plants. He assists our clients in growing, maintaining, and understanding rare and hybrid varieties, while opening the doors to an exceptional plant world.
    “What motivates me every day is raising awareness of these exceptional plants and passing on everything I have learned over the years.”

How to contact us?

At Green & White Plants , human contact is at the heart of our approach.

We are available before, during and after your order , to support you, advise you or simply discuss our shared passion.

• WhatsApp : a button is present on all our product sheets. You can write to us at any time, or even join our community channel to chat directly with us or call us.

• Instagram : we are very active there every day !

Follow us to discover behind the scenes of our work, rare arrivals, upcoming new products, and the care given to each plant.


@greenandwhite_plants